Order Transport
On call 24/7 in Pankow — — including trips to Helios Klinikum Berlin-Buch and Caritas-Klinik Maria Heimsuchung. Direct billing with all health insurers.
Request a ride onlineNot an emergency service — in a medical emergency, please dial 112 .
We drive daily to the clinics, care facilities and specialist practices in Pankow and pick you up throughout the district. Here is an overview of the destinations we serve regularly:
No vague promises — these are the rides we actually handle every day in Pankow .
Safely home or to a care home after a hospital stay on Schwanebecker Chaussee — we handle the planned discharge transport in Pankow.
Reliable round trips to Seelower Straße — plannable, on time, and with a consistent team wherever possible.
Trips to follow-up rehabilitation or day clinic after treatment at Caritas-Klinik Maria Heimsuchung or in Buch.
For specialist appointments, check-ups and outpatient follow-up care around Breite Straße and in Prenzlauer Berg.
We also set up recurring transport as a fixed series from the northern and eastern neighbourhoods.
For passengers with limited mobility — with the right vehicle, carrying assistance and calm support from trained staff.
24/7 · free call to speak with dispatch
SelectA short message is enough — we’ll get back to you
SelectPhotograph the transport prescription or send it as a PDF
SelectYou can also send the transport prescription by photo or PDF. More about the Muster 4
Call, WhatsApp or a photo of the prescription — you give us the pickup and destination address.
Our dispatch team agrees a fixed time window with you.
On time, on site — including outlying areas.
Safely to your destination. With a prescription we bill your insurer directly.
As planned patient transport, the ride is usually covered by your health insurance with a doctor’s prescription (Muster 4). We bill directly with all statutory and private health insurers — also for rides within Pankow.
A call or a photo of the prescription is enough. In a medical emergency, please dial 112.