For dialysis patients & relatives in Berlin

Dialysis transport in Berlin – reliably to every treatment appointment

ABC Ambulanz safely takes you to your dialysis and back home – to fixed treatment days, with a planned outbound and return trip, simply organised as recurring transport. After health insurance approval, with direct billing.

Regular dialysis treatment? Plan as recurring transport

Not an emergency service – for scheduled dialysis transport. In an emergency, please 112 choose.

20+ years of experience 24/7 availability Fixed treatment days KTW compliant with DIN EN 1789 Direct billing with all health insurers Operating across Berlin 6 languages
Your treatment schedule · Recurring transport
3× / week
Mo
Di
Mi
Do
Fr
Sa
So
Monday Hin07:30 Return11:45
Wednesday Hin07:30 Return11:45
Friday Hin07:30 Return11:45
Fixed treatment days Outbound & return trip scheduled Organised as recurring transport
GDPR-compliant · encrypted · servers in Germany
FIXED TREATMENT DAYS

Dialysis has fixed times – your transport needs to be reliable.

As a dialysis patient, you rely on punctual transport to your treatment several times a week. That’s why ABC Ambulanz organises your dialysis transport with clear treatment days and a planned return trip, so you can focus on your health.

  • Treatment starts at fixed times

    If pickup isn’t reliable, you’re left under pressure. That’s why your transport is planned to match your treatment appointment.

  • After dialysis, you want to get home quickly

    Your return trip is planned in right from the start, so you don’t have to wait after treatment.

  • Several times a week – it should stay simple

    With 2–3 trips a week, you shouldn’t have to explain your details every time. As a recurring transport, everything is already on file.

  • The transport prescription needs to be in order

    For health insurance approval, the Muster 4 needs to be submitted correctly. We’ll show you how easy that is.

  • Relatives shouldn’t have to organise everything

    Relatives can request the transport too. Our dispatch team takes care of coordinating with you and the dialysis centre.

SO HILFT ABC AMBULANZ

Reliable dialysis transport you don’t have to worry about.

ABC Ambulanz plans your regular trips to dialysis. You can request transport by phone, WhatsApp, online form, smartphone photo, or PDF. We check the details, set fixed treatment days, and coordinate your outbound and return trip.

Fixed treatment days

Your transport is organised around your dialysis days and treatment times.

Outbound and return trip planned

You’re taken to dialysis and driven safely back home after treatment.

Send your transport prescription easily

You can submit the Muster 4 and prescription by photo, PDF, or WhatsApp.

Fewer follow-up questions for you

Once your details are on file, you don’t have to explain everything again for every trip.

One consistent point of contact

Our dispatch team is available around the clock for you and your relatives.

Set up once, planned for the long term

Your dialysis transport is managed as a plannable, recurring service – not as a series of separate one-off trips.

9:41
Digital order · OCRLive
Muster 4 — Transport prescription
Health insurance
AOK Berlin-Brandenburg
Name / Insurance no.
Müller, Hans · A123456789
Destination / Treatment facility
Dialysezentrum Schöneberg
Treatment day / Frequency
Mon/Wed/Fri · ongoing prescription
7 of 7 fields recognised
7 of 7 fields recognisedReady to submit
DIGITALER AUFTRAG

Send your transport prescription easily by photo.

Take a photo of your Muster 4 with your smartphone or upload it as a PDF – even via WhatsApp. ABC Ambulanz’s digital scanning system can automatically recognise the relevant details and simplify the processing of your dialysis transport.

Automatically recognised fields Ready for recurring transport
Health insurance / Payer Last name, first name Date of birth Insurance no. Outbound / Return trip Mode of transport Treatment day / Frequency Ongoing treatment Dialysis centre / Treatment facility Justification / ICD-10 Doctor’s stamp / Signature
  • No manual data entry
  • Faster processing
  • Fewer transcription errors
  • Digital submission instead of paperwork
  • Can also be sent by relatives
  • GDPR-compliant & encrypted
OUTBOUND AND RETURN TRIP

With dialysis, every trip counts – there and back.

Dialysis transport involves recurring medical appointments with fixed treatment times. That’s why transport, return trips, frequency, and coordination are planned with particular care.

Fixed frequency

For example, 2–3 trips a week according to your treatment plan.

Predictable return trips

Your return trip is planned in, so you don’t have to wait after dialysis.

Your details are on file

With recurring transport, you don’t have to explain your details again each time.

We handle the coordination

We coordinate with you, your relatives, and the dialysis centre.

Mode of transport as needed

Seated, by wheelchair, carry chair, or lying down – depending on medical need and prescription.

Fully traceable

Every trip is processed and documented properly.

TYPICAL RIDES

Dialysis transport for every situation.

ABC Ambulanz organises scheduled dialysis transport for patients and their relatives throughout Berlin – also in coordination with dialysis centres or care homes.

From home to dialysis

Regular outbound trips from your home to the dialysis centre.

Return trip after treatment

A planned return trip once your dialysis treatment is complete.

From a care home to dialysis

Coordination between the care home, the dialysis centre, and dispatch.

Set up new recurring transport

Initial setup of your fixed treatment days and trips.

Plan as recurring transport
Changes to your treatment schedule

Adjustments to days, times, or return trips, arranged with you.

After a hospital or rehab stay

Resuming your dialysis transport after an inpatient stay.

With limited mobility

Transport by wheelchair, carry chair, or lying down, where required.

Privately organised trips

Privately organised medical transport, where no payer is involved.

PROCESS & BILLING

Your planned dialysis transport in 5 steps.

01
Request transport

By phone, WhatsApp, online form, photo, or PDF – also by relatives.

02
Check details

We check patient details, pickup address, dialysis centre, treatment days, frequency, and the prescription.

03
Plan trips

Our dispatch team coordinates the outbound trip, return trip, time windows, and recurring appointments.

04
Safe transport

Qualified staff take you to dialysis and back home again.

05
Direct billing

The trip is documented and, once approved, billed directly with your health insurer.

YOUR BENEFIT

What you gain as a dialysis patient.

ABC Ambulanz takes the load off you and your relatives with clear processes, easy submission of the transport prescription, and reliable dispatch.

Less organisational effort

Recurring trips are set up once instead of being planned from scratch every time.

Fewer follow-up questions

Digital submission cuts down on questions about your details, frequency, and prescription.

Reliable planning

Fixed treatment days and return trips are on file with dispatch.

Direct contact

You and your relatives can reach dispatch directly.

Relief for relatives

Fewer phone calls and clearer routines day to day.

From a care home too

If you’re coming from a care home, we simplify coordination with the facility.

24/7 availability

Our dispatch team is available around the clock, coordinating trips across Berlin.

Modern KTW vehicles

Our patient transport vehicles meet the technical requirements of DIN EN 1789.

RECURRING TRANSPORT

Simply plan it as recurring transport.

Dialysis transport is a classic example of recurring transport. Once set up, your patient transport is carried out reliably and regularly on fixed treatment days – without you having to book each trip individually.

Typical recurring transports
  • Dialysis 3× per week
  • Outbound and return trip
  • Ongoing treatment
  • Fixed treatment times
  • Patients from care homes
  • Wheelchair, carry chair, or lying-down transport needs
  • Changes to the treatment schedule
  • Continuation after a hospital or rehab stay
QUALITY & SAFETY

Safety, quality, and professional equipment.

ABC Ambulanz has stood for safe, professional patient transport in Berlin for over 20 years. Your safety and dignity come first. Our vehicles are regularly serviced, inspected, and hygienically cleaned. Our staff hold the qualifications required for patient transport and receive regular training.

More about quality & standards
  • 20+ years of experience
  • 24/7 dispatch
  • Patient transport vehicles compliant with DIN EN 1789
  • Qualified specialist staff
  • Regular training
  • Hygiene management
  • Multilingual team: DE · EN · RU · AR · HE · TR
  • Orientierung an DIN EN ISO 9001:2015
HEALTH INSURANCE & APPROVAL

Health insurance approval required.

Dialysis transport counts as a recognised ongoing treatment. For your health insurer to cover the cost, the transport must be approved in advance. Once the requirements are met, we bill directly with all health insurers.

Transport prescription (Muster 4)

Your doctor issues the transport prescription. You can send it to us by photo or PDF.

Submit Muster 4
Health insurance approval

Your health insurer needs to approve the transport in advance. As dialysis is an ongoing treatment, approval is usually granted.

Costs & Health Insurance
Direct billing

If the requirements are met, ABC Ambulanz bills all health insurers directly – you don’t have to pay upfront.

Request dialysis transport
Are you a dialysis centre?

There’s a dedicated page for dialysis centres and nephrology facilities with regular transport needs.

For dialysis centres
SERVICE AREA

Dialysis transport across Berlin.

ABC Ambulanz organises scheduled dialysis transport and recurring transport across Berlin – including in the following districts. From our location in Schöneberg, we can reach you quickly.

FREQUENTLY ASKED QUESTIONS

Frequently asked questions about dialysis transport.

01Does health insurance cover dialysis transport?
Usually, yes. Trips for regular dialysis treatment count as a recognised ongoing treatment. However, your health insurer must approve the transport in advance. Once the requirements are met, ABC Ambulanz bills directly with statutory and private health insurers.
02How is dialysis transport booked?
You or your relatives can request dialysis transport by phone, WhatsApp, online form, photo, or PDF. You can simply photograph the transport prescription (Muster 4) and send it to us. Our dispatch team then plans your fixed treatment days, including the outbound and return trip.
03Are the outbound and return trip organised together?
Yes. For dialysis transport, the outbound and return trip are planned together. You’re taken to treatment and driven safely back home after dialysis.
04Will I always get the same transport service?
Once set up as recurring transport, your dialysis trips are planned as a repeating process. That way, you don’t need to explain your details again for every trip, and your fixed treatment days stay on file.
05What documents do I need for dialysis transport?
Generally, we need your patient details, pickup address, dialysis centre, treatment days and times, and — if available — the transport prescription or Muster 4.
06What if my treatment days change?
Changes to days, times, or addresses can be arranged with dispatch at any time. It’s important to let us know about any changes as early as possible, so your recurring transport can be adjusted.
07What if I need to be transported by wheelchair or lying down?
Yes, that’s no problem. Dialysis transport is available seated, by wheelchair, carry chair, or lying down — depending on your medical needs and the prescription on file.
08Is ABC Ambulanz an emergency rescue service?
No. ABC Ambulanz provides planned patient transport, such as dialysis transport. In life-threatening emergencies, please call 112.
JETZT ANFRAGEN

Plan your dialysis transport reliably.

Talk to ABC Ambulanz about your regular dialysis transport in Berlin. We organise fixed treatment days, the outbound and return trip, and the submission of your transport prescription by photo or PDF – with direct billing to all health insurers after approval.

Questions about cost coverage? Costs & Health Insurance